A Beacon of Light in Our Darkest Hour

Our care goes beyond dialysis. We strongly believe in holistic care through psychosocial and emotional support, which is important for patients’ rehabilitation. This is especially needed when patients are first diagnosed with kidney failure as it is a traumatising experience. Many are unable to come to terms with
their illness and some lose the will to live.

Hence, NKF has introduced a new initiative where counsellors walk with patients and their caregivers by providing emotional and family therapeutic support during this crucial period, from assisting with the admission application process to helping patients adapt to their dialysis regime and planning their rehabilitation. The Allied Health team even makes home visits to further understand the family’s needs. We do our best to ensure that the patients’ journey is smooth, comfortable and pleasant.

Being there for them, providing a
listening ear and reassuring patients
go a long way in helping them cope
with the mental and emotional distress
during the most difficult time of their
lives. Seeing hope in their eyes makes
my work meaningful.

Ms Angeline Song
Senior Counsellor

We were very touched by a recent letter from a patient’s daughter, in which the family’s courage and resilience resonate with us. We would like to share an abstract of her letter with you. We hope that you are encouraged by it just as it has us.

We sincerely hope that the
Patient Advocacy and
Rehabilitation team can be
expanded and given more
resources so that they can
reach out to more dialysis
patients and help them
cope with the financial
burden and psychological
stress that all dialysis
patients and families face.

Ms Serene Tan,
daughter of kidney patient
Mdm Ng Ngiap Eng